Technology
We use the best technology available to make sure our couriers are unbeatable and our mailroom operations flawless, however busy they get.
We can tailor-make systems and reports to your precise requirements – just tell us what you want.
This is how we use technology to make our business more efficient:
Couriers
- All our drivers carry a Personal Digital Assistant (PDA) with push email facility and GPS receiver for satellite tracking and navigation
- We can notify you in real-time the moment your package is delivered
- We have recently introduced the latest in live tracking, so we can monitor our driver movements on maps in real-time.
Mailroom
- We use bespoke software in our mailrooms to monitor all parcel traffic
- Internal traffic records are stored remotely to ensure no data loss
- Our barcode readers are fully compatible with all modern systems.
Internet
- Client privacy is very important to us. Our Internet booking site offers the latest in secure booking and client protection.
Communications
- Our communication systems are robust and we record all incoming calls.
Disaster Recovery
- In case of any major incident in central London, we maintain a separate parallel site just outside the M25
- From there we can operate a complete service to London clients, whatever the situation at street level in London, and maintain data integrity.